The is a vital utility for maintaining access to security systems. While it provides an efficient way to resolve lockout issues, it also highlights the importance of managing admin credentials properly. Always maintain a backup of your user logs and keep an updated record of authorized personnel to avoid frequent use of reset methods.
Is the device , or is it standalone? Does the device screen display the correct current time ?
: Look at the main screen of your ZKTeco device and note the exact hours and minutes displayed. zkteco password reset tool
Open your database management tool (like Microsoft SQL Server Management Studio or MS Access). Locate the database named biosecurity or attbackup . Open the user_info or user table. Find the row where the privilege is set to Admin .
: Export user data and fingerprint templates to a USB drive or cloud software weekly. The is a vital utility for maintaining access
Are you locked out of the or the computer software ?
This is set within the management software (like ZKAccess 3.5 or ZKBioSecurity) to prevent unauthorized PC-to-device communication. Is the device , or is it standalone
If you cannot connect your device to software:
Once the command is sent, the device will allow anyone to access the menu, allowing you to set a new admin. Using the Hardware Reset Button