You receive an email: “Your device has been received at Samsung PO Box 12987 Dublin IE.” A few days later, you get the final result (repair estimate, trade-in credit amount, or recycling confirmation).
PO Boxes do not accept signature-required deliveries. If you paid for extra shipping services (e.g., Registered Mail with signature), the postal worker cannot complete delivery.
Do you need instructions on how to ?
If you bought your Samsung through a carrier (e.g., Vodafone, Three, Eir), return the device to their retail store. They have their own IMEI tracking systems and will not use PO Box 12987.
: This address is the designated EU postal contact for safety and regulatory issues related to Samsung products. Samsung Po Box 12987 Dublin Ie Imei
If a seller told you the phone was "UK stock" but the IMEI shows Dublin, they aren't lying. Post-Brexit, UK stock is Irish stock for legal purposes.
For Samsung customers in Ireland and beyond, PO Box 12987, Dublin, IE is an important address for several reasons: You receive an email: “Your device has been
There are a few quick ways to locate your phone's IMEI number, whether you are trying to fill out a repair form or just want to keep a record of it: