Epson L396 [2021] — Reset
To reset your , you typically need to address one of three issues: a "Service Required" message (waste ink pad counter), network settings, or a general hardware reset. 1. Resetting the Waste Ink Pad Counter
No. The service life lock is hardcoded into the internal chip of the printer. It requires external command signals sent via a USB connection from a Windows computer to clear. How many times can I reset the counter?
Check the box for and click Check to see the current usage.
Download the WIC Reset Utility for Windows or Mac from InkChip or wic-reset.com Connect Printer: Connect your Epson L396 Go to product viewer dialog for this item. to your computer via USB cable. reset epson l396
Click the button. The software will read your printer's current statistics, showing you the exact point total and percentage (which will likely be at 100%).
What your computer uses (Windows 10, Windows 11, Mac)? The exact error message or code displayed on your screen?
Every time your printer cleans its printhead or primes the ink lines, a small amount of ink is purged. This excess ink is directed into physical absorbent pads located at the bottom of the printer, known as waste ink pads. To reset your , you typically need to
To ensure you have everything needed to complete this fix, let me know:
Disclaimer: Resetting the waste ink counter goes against Epson’s official guidelines. Perform at your own risk. The author is not responsible for any damage or ink spills resulting from this procedure.
Connect your Epson L396 directly to your Windows computer using a standard USB cable. Do not attempt this over Wi-Fi, as network drops can interrupt the firmware rewrite and corrupt the printer. 2. Run the Program The service life lock is hardcoded into the
The Epson L396 printer may require a reset for issues like a full waste ink pad counter, persistent error lights, or after replacing parts. Below are safe, commonly used methods: software reset via Epson’s official tools (when available), using the WICReset/SSC Service Utility, and manual power-cycle/reset procedures. Follow steps in order and stop if unsure.
Locate the small plastic panel at the back or bottom right of the printer. Remove the single screw holding the panel in place. Carefully slide out the plastic waste ink tank assembly.
Part 4: The Crucial Mechanical Step (Physical Pad Maintenance)
Part 5: Crucial Maintenance: Cleaning the Physical Waste Ink Pads