Once you click "Forgot Password," Facebook will ask you to identify your account via email or phone number.
This method is best for situations where the login page is malfunctioning (e.g., it keeps refreshing, error codes appear despite correct credentials) or when you have successfully logged in on one device but cannot on another. However, be aware that Facebook may not respond directly to your report; instead, the team reviews aggregated data to fix widespread issues. report a login issue home page facebook
: Fill out the form with your contact email, a detailed description of the problem, and a screenshot of the error you are seeing. Once you click "Forgot Password," Facebook will ask
Ensure both a current mobile number and a secondary backup email address are verified within your account profile. : Fill out the form with your contact
If you’re stuck on the Facebook login screen and can’t access your account, you can report the issue right from the home page — no need to log in first.
Before waiting for support, try these proven fixes to resolve common false-positive security alerts.
Ad-blockers, script-blockers, and certain VPN extensions can interfere with Facebook's security scripts on the homepage. Temporarily disable all extensions, switch to a default browser environment, and attempt to log in. Test Alternative Access Points Isolate whether the bug is localized to a specific portal:
Once you click "Forgot Password," Facebook will ask you to identify your account via email or phone number.
This method is best for situations where the login page is malfunctioning (e.g., it keeps refreshing, error codes appear despite correct credentials) or when you have successfully logged in on one device but cannot on another. However, be aware that Facebook may not respond directly to your report; instead, the team reviews aggregated data to fix widespread issues.
: Fill out the form with your contact email, a detailed description of the problem, and a screenshot of the error you are seeing.
Ensure both a current mobile number and a secondary backup email address are verified within your account profile.
If you’re stuck on the Facebook login screen and can’t access your account, you can report the issue right from the home page — no need to log in first.
Before waiting for support, try these proven fixes to resolve common false-positive security alerts.
Ad-blockers, script-blockers, and certain VPN extensions can interfere with Facebook's security scripts on the homepage. Temporarily disable all extensions, switch to a default browser environment, and attempt to log in. Test Alternative Access Points Isolate whether the bug is localized to a specific portal: