Is the serial number entered correctly (caps, hyphens, no spaces)? Did you deactivate the previous install? Are you running as Administrator? Is the software version compatible with the key?
: To serialize two different parts of a label (e.g., both "01-08" and "A-D"), you can define a second serialization
Find files ending in .xml or .db that match your template name or contain the word "serial". Cut and paste these files to your desktop (as a backup). panduit easy mark serial number fix
: Ensure you are not using a generic Windows text-only driver.
Licensing is strictly tied to physical keys or specific serials, which can be frustrating if documentation is lost. 📂 Proactive Next Steps If you are specifically struggling with a "serial number not recognized" Is the serial number entered correctly (caps, hyphens,
Go back to the Services window, right-click , and select Start .
: Ensure you are entering the characters exactly as shown on the label. If the software continues to reject a valid key, contact Panduit Technical Support at 866-871-4571 or via email at GA-TECHSUPPORT@panduit.com . 2. Fixing Label Serialization Sequences Is the software version compatible with the key
Ensure the matches your intent (e.g., Alphanumeric vs. Numeric Only).
If you are using or an imported Excel sheet The exact error message or behavior you are seeing