The most significant advantage of the UEFI version is its independence from the operating system. When Windows fails to boot, you can still run comprehensive hardware diagnostics.
: If a test fails, the tool generates a 24-digit Failure ID . You should record this code to provide to HP Customer Support for faster service. Troubleshooting Version 1.6.1.0 Issues
The primary feature of this tool is its independence from the operating system.
the computer and immediately press the Esc key repeatedly (about once per second) until the Startup Menu appears. Press F2 to open the HP PC Hardware Diagnostics UEFI menu .
The HP PC Hardware Diagnostics tool is built upon the UEFI (Unified Extensible Firmware Interface), which serves as the modern replacement for the traditional BIOS. The UEFI controls the communication between all the system's input and output devices, such as disk drives, displays, keyboards, mice, and printers.
Here are some common issues and how to resolve them:
If you are experiencing consistent crashes and Windows cannot be repaired, running the F2 hardware diagnostics is the first step to determining if your computer needs a component replacement.