Don’t panic. This guide will walk you through every possible method to perform a on your Hi Sharp DVR, whether you have the admin email, the security code, or you are looking at a completely locked black box.
If software methods fail, you may need to perform a hardware reset:
If you can’t log into your Sharp DVR because you forgot the password, follow these steps to reset it safely.
Select the page to generate a unique code or QR code on the screen. Take a screenshot or photo of this dynamic code.
Contact Sharp support or reseller
Leave the battery completely removed for . This drains the internal volatile memory cache where time data and modified user configurations reside.
: Go to the User Management settings and export a fresh password reset file to a safe USB drive.
Resetting a to configure a new one is essential when you are locked out of your surveillance system or deploying a new unit.
For models where you cannot access the software reset menu, a physical reset on the motherboard may be necessary. hi sharp dvr reset password new
To reset the password on your , try the following official and technical recovery methods: 1. Try Default Credentials
Inspect the surface of the PCB to locate either a physical button or a pair of jumper pins:
Navigate to the account security tab and select . Scan the QR code displayed on your TV or monitor. Receive a temporary verification code on your phone app.
Power off the unit, carefully remove the CMOS battery from the motherboard for a few minutes, power the DVR on and then off again, and reinsert the battery. This can sometimes reset the internal clock and password on older models. 4. Technical Support Contact Don’t panic
Answer the security questions you previously configured to bypass the current password and set a new one. 4. Hardware Reset (Last Resort)
They may email you a reset file or code. Support contact:
: Navigate to the main menu local interface of your monitor and click Forgot Password .
Step 4: Set a new password. Once the temporary password is accepted, the system will immediately prompt you to create a . Choose a strong password you can remember and confirm it. This is the password you will use from now on. Select the page to generate a unique code