Verify that this matches the exact purchase email linked to your product receipt.
If you need help checking if your license is still valid for V6,Or are you considering upgrading to the newer version?
To be absolutely certain you have the correct account details, you can check your licenses online.
Locate your Fundy Designer v6 serial number and its associated primary email address.
If you have multiple designers in your studio using the same Fundy v6 license under a shared User ID, the new update prevents simultaneous logins from conflicting IP addresses. Each designer should now use their own if you are on a Team plan, or you must log out of one computer before logging into another.
Because the automated "Check for Updates" prompt within legacy versions can break due to deprecated server certificates, you may need a clean install file. Updates in Album Builder v6 - Fundy Designer
The software cannot find an active product license under the specific email address used during the application login.
If you need to fix your software by transferring your workspace to an entirely different computer, you can back up your settings using Fundy’s internal export systems.
I can provide specific directory paths and terminal commands tailored to your exact system setup. Share public link
If you've forgotten your password, you can reset it directly within the software or through the My Fundy Dashboard. The dashboard allows you to:
Duplicate client galleries or templates:
Right-click the executable shortcut, navigate to Properties , and ensure the program is not restricted from writing configuration parameters to your hard drive.
If you encounter issues while trying to update or log in, consider these common fixes: Slow Performance or Crashing (Windows)