If you know the existing password and simply wish to change it, this can be done directly within the client interface.

If that password is lost, forgotten, or needs to be changed due to staff turnover, you cannot simply "recover" it like a web login. Instead, you must perform a using specialized tools or ESET’s emergency recovery methods.

Expand the section, click Assign , and select the locked computer or group.

Method 1: Resetting Password via ESET Support (Standalone/Offline Endpoints)

With these details, I can provide the exact step-by-step commands or policy paths you need. Share public link

Deselect and enter your new password (minimum 14 characters recommended). Linux / Virtual Appliance :

When the system prompts you for the Advanced Setup password, follow these steps:

(Invoking related search suggestions.)

Securing your business environment often involves locking down security settings with a password to prevent unauthorized changes. However, if that password is lost or forgotten, it can halt critical administrative tasks.

For ESET PROTECT On-Prem installations on Windows:

Open ESET Endpoint Security. Accessing advanced settings via should no longer require a password, allowing you to set a fresh one. Best Practices for Managing ESET Passwords

Need more help? Visit the official ESET Knowledgebase or post in the ESET Business Forum. This article is for informational purposes. Always follow your organization’s change management procedures before modifying security software settings.

Store global endpoint passwords within an encrypted, audited enterprise password manager.

– On the ESET PROTECT server, create a secondary admin account with full rights and store its credentials in a safe (e.g., a safe deposit box).