It relies on outdated versions of SQL Server Express, which may present security vulnerabilities on modern networks.
When Microsoft released Office 2013, the story of BCM took a dramatic turn.
: Facilitates the creation and tracking of marketing activities like mailings and phone campaigns. It also helps distinguish between active and inactive customers to ensure more targeted efforts. Project Management business contact manager for outlook 2013
BCM 2013 organizes your business information into distinct management areas, easily accessible via the Outlook navigation pane. 1. Contact and Account Management
Monitor potential customers through a sales funnel. It relies on outdated versions of SQL Server
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Limited deep project management capabilities compared to larger CRMs. Summary Comparison: Legacy BCM vs. Modern Cloud CRMs Legacy BCM 2013 Modern Cloud CRMs (HubSpot, Zoho, Dynamics) Hosting Local PC or Local Server Secure Cloud Hosting Mobile Access None (or heavily restricted) Native iOS & Android Apps Data Backup Manual SQL database backups Automatic cloud backups Email Integration Outlook 2013 Desktop only Outlook Desktop, Web, Mobile, and Gmail Security Support Ended (April 2023) Continuously updated against threats Conclusion: Time to Move Forward It also helps distinguish between active and inactive
You can launch mass email campaigns or track telemarketing efforts. BCM tracks who responded, allowing you to calculate the Return on Investment (ROI) for every dollar spent on outreach. System Requirements and Installation
One notable feature of BCM for Outlook 2013 was its support for side-by-side installations of Outlook 2010 and Outlook 2013 on the same computer. This was beneficial for users testing Outlook 2013 while maintaining their existing environment. However, Microsoft warned that you could not share a database between two different versions of Outlook and BCM—all machines accessing the database needed to run the same version.
If you are using BCM 2013 today, it is highly recommended that you plan a migration. Several modern alternatives provide better security, cloud integration, and mobile access:
: The add-in would fail to load, requiring users to manually enable it through File → Options → Add-Ins and ensure the Business Connectivity Services Add-In was active.